Social Media Community Specialist

RESPONSIBILITIES & DELIVERABLES

• In partnership with Social Media Lead assist in development, implementation and management of our social media strategy
• In partnership with Social Media Lead, brainstorm and develop social first campaigns in line with the Nifty's brand.
• Manage scheduling and publication of planned social media content
• Continuously Monitor conversation and respond to (appropriate) consumer questions and feedback in a timely fashion across all social media channels
• Assist in social media copywriting, ensuring all messaging is engaging and positions Nifty's as thought leader in the NFT space.
• Build, maintain and leverage a strong network of industry professionals and influencers via social media & discord.
• Measure, report and communicate performance of owned initiatives and influencer/partnerships.
• Work with brand design and brand marketing to ensure content is informative, consistent and creative
• Collaborate with Partnership, Customer Success, Design and Product teams to provide up to date and accurate content
• In partnership with Social Media Lead, establish and execute against KPI's
• Monitor SEO and user engagement and suggest content optimization
• Use social media marketing and project management tools
• Keep abreast of the latest Web3 and social media best practices and technologies
• Stay close to users in the ecosystem to understand their needs and provide the engineering team with key user insights and problems to solve
• Be an internal advocate for users to ensure we are solving for their pain points
• Provide constructive feedback
• Other duties as assigned

MINIMUM REQUIREMENTS

• One to two years related experience in community support or social medial management
• Proven work experience in similar role
• Knowledge of Discord, Twitter, Instagram, Sprout Social and Brandwatch
• Excellent verbal and written communication skills

Other things to note:

Nifty’s, Inc. strives to be a best-in-class and equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

This job posting highlights the most critical responsibilities and requirements of the job. Other duties may be assigned as needed.

Nifty's, Inc. Privacy Policy can be found here: https://niftys.com/privacy-policy

ABOUT NIFTY’S, Inc.

Nifty's is the eco-friendly home for NFTs (non-fungible tokens) from your favorite brands and creators on the blockchain. Nifty's, based in Miami FL, brings together premium publishers, brands and creators with collectors, curators and the communities of fans that will emerge around them. Offering an easy-to-use interface, the innovative platform will allow members to collect, discover, and curate the most important digital art and other collectibles from across the rapidly expanding NFT universe. Nifty's will provide creators with a premium, powerful, flexible and safe platform to launch their NFTs.