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Posted May 27, 2022
Protocol Labs

People Operations Manager

Protocol Labs
Remote - PL People Remote Full Time

About Protocol Labs: Protocol Labs drives breakthroughs in computing to push humanity forward. The People Team at Protocol Labs powers our work....

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About Protocol Labs:

Protocol Labs drives breakthroughs in computing to push humanity forward. The People Team at Protocol Labs powers our work. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates and community members. We are a fully distributed company. Our team of more than 100 members works remotely and in the open to improve the internet — humanity's most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open source, distributed work).

About the People Team:

The People Team ensures that Protocol Labs remains aligned, empowered and productive. Our team’s mission is to advance PL and empower our people by designing and leading innovative programs that enable Labbers to do their best work. Our small, but mighty team is responsible for ensuring that PL remains a well oiled machine by tackling exciting challenges on a daily basis. Joining our small team means you have an opportunity for BIG impact. We value efficient execution, effective communication, and meticulous attention to detail. Our people team has a rare opportunity to support the PL Organization during a time of monumental change. This change will require us to break boundaries and create more innovative and cutting edge solutions. Sounds interesting? Let’s chat!


Key Responsibilities

  • Manage and lead a team of Coordinators and Generalists executing critical People Ops operations
  • Guide the overall People Team function, including day-to-day People Ops activities, consulting and advising on policy and procedure, headcount, compensation, DE&I, Labber relations, development, and organizational and change management
  • Serve as a strategic business partner in driving the business as it relates to our people, culture and organizational effectiveness
  • Build, develop, and maintain strong collaborative working relationships with leaders and Labbers across all functions
  • Proactively assess business needs for People team and develop strategies to meet those needs, including automation to improve efficiency, Labber training and development and tools to develop a high performance culture
  • Address and help resolve Labber relation issues and other immediate issues to minimize risk and build a healthy and productive culture
  • Ensure alignment between individual and company goals and objectives
  • Coach Labbers and leaders on career development, goal setting, performance improvement, and people management
  • Partner with Head of People to develop and drive HR strategy, tackling projects and programs at all levels - strategic, operational, and tactical
  • Develop a strategy to promote positive employment branding as well as a well-defined Labber lifecycle
  • Engage contractors and other resources to fill gaps where necessary to execute goals outlined in the People strategy
  • Manage and delegate high impact, large-scoped People Team initiatives
    • You may be a fit for this role if you have
  • 5+ years of experience in People Ops/HR/HR business partnership, preferably in the tech industry
  • Analytical and data management skills, with the ability to translate data into actionable next steps, projects and processes
  • Strong Google suite skills: Sheets, Docs, Slides, Forms
  • Excellent communication and consultative skills; the ability to translate data for different audiences
  • Ability to thrive in a collaborative team environment, and to build and maintain successful relationships with all levels of the organization, achieve credibility, and influence outcomes
  • Excellent attention to detail and accuracy with your own work and reviewing the work of others
  • Demonstrated discretion and sound judgment handling sensitive and confidential data
  • Demonstrated project management skills and ability to drive programs and execute on projects independently and resourcefully
  • When pointed at a problem, you take ownership of it from start to finish without missing requirements

    • What’s it like to work at Protocol Labs?
    Protocol Labs mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.

    As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.

    We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.

    This listing expired on Jun 09. Applications are no longer accepted.

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