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Posted July 14, 2022
Paxos

Senior IT Support Engineer

Paxos
New York, Remote Remote Full Time
{salary}

Role: Senior IT Support Engineer Location: One position in New York, One Remote Paxos is on a mission to enable the movement of any asset, any time,...

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Role: Senior IT Support Engineer
Location: One position in New York, One Remote

Paxos is on a mission to enable the movement of any asset, any time, in a trustworthy way. Today’s financial infrastructure is archaic, expensive, inefficient and risky - supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

As a regulated blockchain infrastructure company, we use technology to tokenize, custody, trade, and settle assets for enterprise clients like PayPal, Novi, Bank of America, and Interactive Brokers. Paxos is a top-funded blockchain company, with more than $500 million in total funding from leading investors like OakHC/FT, Founders Fund, PayPal Ventures, and Declaration Partners. Together, we empower today’s financial leaders to build a more open, trusted economy.

Paxos is looking for an Senior IT Support Engineer. We’re a fast-growing company, with offices in NYC, London, and Singapore, and have big growth plans. This role will report directly to our IT Support Manager and interact closely with our Engineering, Security, and HR teams on important projects including onboarding and offboarding, in-office networking and connectivity issues, procurement, and software updates. You will also be responsible for day-to-day desk support, ensuring our employees can access the internet, collaborate effectively, and do their work.


What you will do:

  • Deploy and maintain a hybrid environment of Windows/Mac/Linux computers.
  • Help to ensure the stability and security of the devices we have deployed
  • Track and manage sending and receiving the hardware we deploy to our employees
  • Manage connectivity and video-conferencing devices including Chrome-boxes
  • Partner with applicable equipment vendors
  • Create and maintain IT best practices within Paxos to ensure we can scale IT processes as the Company grows
  • Assist our Office staff for any events requiring technical needs including our weekly team meetings

What you need to have:

  • At least 6 years of experience in IT support, ideally in fast-growing companies
  • Previous experience working with remote teams, preferred
  • Experience managing remotely deployed devices.
  • Hands on experience in Administration of JAMF + Okta + Google Workspace (G Suite) is required
  • Experience supporting Microsoft Windows 10
  • Experience supporting MacOS Big Sur and Monterey
  • Experience supporting and administering SaaS applications. We use many, including G Suite, Office365, Slack, Dropbox, Jira, and 1Password
  • Demonstrated communication and interpersonal skills to work across diverse stakeholders and cross-functional teams
  • Flexibility to prioritize deliverables and re-prioritize them as needed
  • Comfortable operating in an ambiguous environment

What you’ll love about Paxos:

Paxos has consistently been named as a “Best Place to Work” by BuiltIn and was recently listed on the 2021 Forbes Fintech 50. All of our employees have significant ownership and impact on our business, as well as benefits like company equity, health insurance, family leave, a $500 quarterly stipend for development, a $500 stipend for home office setup and unlimited PTO. From team product demos and virtual lounge and learns to care packages and an active Slack #shoutouts channel, there are countless opportunities to connect and make your mark. Help us continue to build a new, open financial system from one of our three offices or right from your home!

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Our Paxos team is made up of passionate people from all over the world with different perspectives and experiences. If this opportunity excites you, but your experience doesn’t perfectly match the description...apply! Unique voices help us build a more transparent and open economy.



This listing expired on Jul 20. Applications are no longer accepted.

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