Community Manager (North America / South America)

🎯 Nansen’s mission is to surface the signal in blockchain data.

💻 Our core product is a SaaS analytics platform used by investors, crypto teams, and analysts.

🌏 Our company HQ is in Singapore, but team members are located all over the world.

🙌 We have an open and friendly work environment: every person helps shape our culture.

🌱 It's important for us that every individual in the team experiences personal growth.

About the role

As a community manager, you will be part of a growing team serving blockchain savvy traders and investors in the crypto space to grow and manage Nansen's community.

You will play a key role in the future of finance and help us to achieve our mission to surface the signal in blockchain data. Your contributions to the team will have a big impact, as you help us grow Nansen to a leading crypto company.

You can be located anywhere in the world, as our work is 100% online.

The position is full-time.

What will you be doing?

• Manage and moderate Nansen's online and offline community and channels
• Engage the community via Twitter Spaces, Discord & Telegram AMAs, workshops
• Educate / onboard new users and answer product questions
• Develop community campaigns that drive company metrics
• Reporting metrics
• Stay up-to-date with DeFi and NFT trends

Are you the right person for this role?

The ideal candidate for us has:

• Minimum 1 year work experience in crypto community management
• Knowledge in DeFi and NFTs
• Experience in moderating multiple social media platforms at once
• Available at US working hours
• Proactive: Always ready to reply to customer queries
• Drive: We want people who are passionate about the crypto-asset industry, and are eager to up-skill and hone their knowledge in the crypto space
• Analytical: Strong analytical, organizational, and writing skills
• Independent: Direct experience working in a remote first environment; and able to work independently whilst collaborating closely with a fast-growing team
• Self-motivated: Entrepreneurial mindset with a strong sense of ownership, empathy, and determination to get things done
• Resilience: Humble to new ideas, and eager to learn amidst adversity and challenges
• Detail-oriented: Strong attention to detail and is able to get things done fast
• An entrepreneurial spirit and the skills to take a (rough) idea and make it reality
• Great written communication skills in English
• Bonus: Active trader/farmer
• Bonus: You make lit memes
• Bonus: Proficiency in other major languages (e.g. Mandarin or Spanish)
• Bonus: Experience from the cryptocurrency industry