Community Moderator (English/Turkish)
Job Description:Magic Square, a pioneer in the Web3 domain, is actively seeking a dynamic and dedicated Bilingual Community Moderator who is proficient...
Job Description:
Magic Square, a pioneer in the Web3 domain, is actively seeking a dynamic and dedicated Bilingual Community Moderator who is proficient in English and Turkish. This full-time, freelance position is ideal for individuals with previous experience in a Web3 company and a talent for nurturing communities on various digital platforms, such as Telegram, Discord, Twitter, and Reddit. The Bilingual Community Moderator will work under the Community Manager's guidance, with a focus on serving our Turkish-speaking community members, to ensure a positive and engaging environment for all.
Responsibilities:
- Assist in moderating Magic Square's communities on Telegram and Discord, focusing on our Turkish-speaking community members, while ensuring a safe, engaging, and inclusive atmosphere for all members.
- Contribute to community conversations, stimulate member engagement, and help cultivate a vibrant community culture.
- Provide excellent customer service to community members, responding to comments and customer queries in a timely and structured manner.
- Monitor and respond to discussions on Twitter and Reddit, representing Magic Square's brand and bolstering our online presence.
- Use excellent English and Turkish writing skills and high conversational proficiency to effectively communicate with community members and prospective customers.
- Familiarize oneself with Magic Square's company, products, and services, and be capable of explaining them lucidly to new users.
- Stay updated with the latest Web3 technologies and trends, applying this knowledge to your role in community moderation and interaction.
- Ability to work independently and collaboratively, demonstrating initiative and teamwork in managing tasks and projects.
Requirements:
- Fluency in English and Turkish.
- Previous experience in a similar role within a Web3 company.
- Robust knowledge of Web3 and the ability to quickly assimilate information about our company.
- Exceptional English and Turkish writing skills and high conversational abilities.
- Proven experience in fostering online communities, specifically on Telegram, Discord, Twitter, and Reddit.
- Ability to work from home with your own device.
- Demonstrated ability to provide excellent customer service.
Perks:
- Compensation will be in Crypto.
- For those who excel, there is the opportunity for growth and bonuses in the form of token compensation.
And if you're still hesitating because you don't think you're a 100% fit for the job, THEN APPLY ANYWAYS and we'll have a chat! Maybe you've got more potential than you think ;)
We are looking forward to getting to know you!
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