Project Manager (UC/CC) - [Remote]

Requirements/Job Duties:

• Manages the day-to-day operational and tactical aspects of multiple and large complex projects with multiple work streams
• Demonstrates excellent verbal and written communication skills; Develop and execute an efficient internal and external communication strategy for ensuring communication with all levels of management within the team
• Monitor and report on project progress to stakeholders
• Build and strengthen relationships with the customer and stakeholders (internal and external)
• Responsible for creation and maintenance of resource plans ensuring effective resource allocation and distribution across portfolio of projects
• Utilize project management tools and techniques to improve execution and drive efficiencies.
• Implements engagement review and quality assurance procedures in accordance with our methodology
• Ensure profitable and successful execution of all assigned engagements as measured by regional goals and customer feedback
• Proactively manage changes in project scope
• Effectively create and execute risk management plans
• Manage and analyze profitability, revenue, margins, bill rates and utilization across projects
• Understand and manage key project financial components to ensure projects are delivered within budget
• Responsible for quality and timely execution of deliverables across projects
  
  

Qualifications:

• Networking, Storage, Virtualization, Cloud, Security, or Collaboration (Unified Communications) Project Management experience required
• Unified communications (UC) and contact center (CC) platforms experience required
• Experience in a Professional Services environment, leading complex Information Technology projects is required
• Understanding of financial processes; ability to understand, analyze and create financial reports
• Proven experience with risk management; demonstrated ability to communicate appropriately to leadership
• Understanding of and the ability to utilize the process of stakeholder analysis
• Ability to work independently and aggressively track to project timelines
• Excellent documentation skills and attention to detail
• Ability to communicate well with customers and co-workers
• Experience in effectively influencing and leading personnel and the ability to write business reports in a well-organized manner
• Strong team building skills
• Excellent problem solving, and critical thinking skills
• Demonstrated communication skills (written, verbal, and presentation)
• Proficiency with project management software