Startup Operator

As a startup operator, you’ll have an outsized impact on the entire organization by working on key initiatives across multiple areas, including analytics, internal communications, systems, and special projects. In this role, you will work closely with Protocol Labs’ leadership to structure and solve complex problems, then drive solutions forward across the organization
Tasked with helping our disruptive open source projects solve some of their most critical problems, you will work with Project Leads, Product Managers, Engineers, and more to break down complex situations and co-create actionable solutions both within and across Protocol Labs's projects.

Startup Operations at Protocol Labs
This isn’t an ordinary Operations position. We are a distributed organization of over 120 collaborators (worldwide), split across 15 countries and with no regular offices -- so we have some unique needs. Our team is responsible for supporting our Projects through problem solving, from data analysis and market segmentation to connecting them with industry experts, as well as establishing company-wide processes and tools that enable a unique global culture of innovation, collaboration, and performance. As an early member of our Startup Operations Team, you will provide our organization with the versatility and creative thinking it needs to accelerate reaching our Projects’ goals.

In Startup Operations at Protocol Labs, you will…

• Create solutions for high value / high context problems as needed by Project Leads; these projects can be around process improvement, decision support, ecosystem growth, and org structure / governance, among other domains
• Build and analyze datasets for Project decision support, market describing, sizing and segmentation
• Develop Protocol Labs’s expertise in understanding value created and value harnessed in open source software
• Support the CEO with special projects needed to scale the org, such as exploring new monetization strategies
• Identify opportunities to improve processes within or across Projects and drive execution individually or through project managing a team
• Drive domain expertise in running open source projects by codifying best practices and creating scalable playbooks

You may be a fit for this role if you...

• Have 6-10 years of experience in product management, business operations & strategy, or management consulting
• You get a kick out of aligning first principle thinking and data insights to achieve great results
• Handle both complexity and ambiguity well
• Familiarity and passion for open source, and distributed computing
• Have experience running your own startup or high-growth organization, or have experience in management consulting or corporate strategy
• Pride yourself in being a self-starter, thriving even without much direction
• Deep experience coordinating work across teams with different goals
• A rigorous, process-driven work style backed by an ability to communicate effectively
• Strong analytical, problem solving and interpersonal skills

Bonus points:

• Experience with open source communities / projects
• Experience with distributed orgs
• Background in software engineering

What’s it like to work at Protocol Labs?

Protocol Labs mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.
As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.
We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.