Engineering People Management Coach

Bitso is growing very rapidly and one of the biggest challenges of scalability is people.

As we scale our teams and products we need to make sure culture, engagement, productivity, accountability and innovation scale as well. This requires a whole set of skills, tools and techniques that enable engineers to thrive in ever larger groups just as when they do in early stage startups.

The Engineering People Management Coach will interact closely with Software Engineers, Chapter Heads, the VP of Engineering, the CTO, Agile Coaches and Product Roles.

Responsibilities:

• In charge of the strategy for the overall success of engineers in the organization
• Organizes the definition of roles and responsibilities. Owns the engineering RASCI matrix
• Create a culture of accountability
• Measure and foster engagement on individual and group levels
• Track and foster culture
• Track eNPS and coordinate activities to improve it
• Track performance issues, find root cause and create improvement plans.
• Create an track psychological safety
• Coordinates hiring, onboarding processes and new employees experience.
• Coordinates training and continuous learning.
• Coordinates the creation of career paths for individual contributor and management tracks
• Serves as an escalation point for people management situations.

To succeed in this role you’ll need:

• Knowledge of engagement frameworks
• Knowledge of feedback techniques
• Understanding of motivation drivers
• Understanding of agile performance management techniques
• Understanding of organization design principles and frameworks
• Ability to feel successful in making others succeed
• Passion for continuous improvement
• Has worked as a software engineer
• 5 + years experience managing engineers
• Previous work using agile methodology is strongly desired
• English language proficiency

Compensation and Benefits:

• Purpose: You’ll be part of something bigger, working towards financial inclusion across Latin America
• Culture: You'll work in a thriving, friendly, and fun environment that promotes open discussions, jokes, learning, video games, and lots of fun.
• People: You'll work with some of the most driven and intelligent people in the crypto space in Latin America
• Salary: We pay competitively to attract top talent in the market.
• Venue: Work from wherever you want, this role is remote.
• Work Status: Regardless of your citizenship, we will sponsor you to legally work in Mexico if you are looking for it.
• Health Insurance: We offer one of the best medical plans
• Performance Bonus: Your hard work will be rewarded with an attractive bonus plan.
• Unlimited Free Days: We want our employees to recharge their batteries and explore who they are outside of the office

*As you move on to the final stage of our talent attraction journey, we will ask you to please complete our background check process.

*This role is expected to work remotely.