Sales Operations Specialist

Bitcoin Depot is seeking a Sales Operations Support Specialist to provide key information, tools, training, and support to help our sales organization reach their growth goals.

Bitcoin Depot is one of the largest multi-cryptocurrency ATM Networks in the world offering users the ability to buy and sell Bitcoin, Litecoin, and Ethereum instantly at hundreds of locations. Our mission is to provide the most secure, convenient, and fastest cryptocurrency transaction. Our vision is to bring cryptocurrency market to the masses.

Responsibilities

• Single point of contact for sales segment responsible for intake of Account Executive/RVP inquiries and providing operationally sound and customer-focused solutions from inception to resolution
• Acts as owner and liaison between sales and internal departments and external service providers
• Investigates internal opportunities for improvement, determines root cause, and challenges the standard procedure to ensure sustainable processes are achieved and communicated timely back to the various stakeholders
• Subject matter expert (SME) for designated segment with regard to various sales operations initiatives
• New hire onboarding and offboarding process implementation and process improvement
• Location analysis of every store in Bitcoin Depot’s footprint. This includes analyzing individual leads, selecting monthly target sales zip codes, and the rollout strategy for each market.
• Calculate and relay monthly sales payments, referrals, and sign up bonuses to the accounting team.
• Ensure every signed location is prepped for a smooth delivery and install of the kiosk.
• Coordinate kiosk transfers between the sales and operations teams.

Qualifications

• BA/BS degree in marketing, communications, business administration or related field preferred
• Experience working with Customer Relationship Management tools and Salesforce Automation Systems preferred
• Experience with interpretation and creation of reports using various data sources
• Exceptionally organized and detail-oriented
• Excellent written and verbal communication skills
• Ability to exercise good judgment, problem solving ability and resourcefulness
• Experience with Excel and PowerPoint, Google Apps
• Excel in executing, establishing priorities, and meeting swift deadlines in a fast-paced, rapidly changing environment

Benefits

• Competitive Salary
• 401K Matching
• Generous PTO
• Health benefits offered with a company contribution towards premiums
• Wellness benefits
• Casual dress environment when in office
• Monthly company celebrations
• Advancement opportunities based on results
• Weekly catered lunches
• Premium coffee and tea provided by Buckhead Beans