Data Engineer

The Custody Platform team is looking for a Data Engineer to work on new and existing projects. BitGo processes a significant amount of cryptocurrency transactions so our applications need to be fast, accurate, scalable and secure. Our integrated platforms interact with a number of exchanges, agencies, and governments around the world, and we use the best technology the industry offers to build them.

Responsibilities:

• Develop tools endpoints to assist the customer success team with managing customers and identifying common customer support trends
• Create and manage both standardized and custom reports via company CRM and BI tools
• Construct and maintain CRM workflows and validation rules to ensure data integrity
• Provide reliable metrics and reports concerning customer billing and ensure our customers are properly billed on a regular basis
• Troubleshoot data issues quickly and communicate the resolutions in clear user-friendly language
• Investigate and resolve data quality, data loading failures and develop data cleansing routines
• Participate in regular revenue cycle projects such as audits analysis and compliance initiatives
• Administer tools APIs to extract and parse data from SQL and NoSQL data stores for the purpose of both external and internal reporting

Requirements:

• Minimum 5 years of related experience building and managing ETL processes
• Expert in scripting, regular expressions and task automation
• Advanced experience with scriptwriting, database architecture and platform/system administration process knowledge
• Advanced knowledge of database solution languages
• Experience in creating and maintaining optimal data pipeline architectures, emphasizing performance, resiliency, and high-volume processing
• Excellent verbal and written communication skills
• BS or MS in Computer Science or equivalent experience

Nice to have:

• Knowledge of/or experience with blockchain technology
• Knowledge of/or experience with fintech
• Knowledge of data visualization tools such as Tableau or similar
• Past experience with accounting tools
• Experience with writing analytics tools to provide actionable insights into operational efficiency, financial reports, and other key business performance metrics (KPIs)
• Experience with JavaScript