Community Manager

Community Management is what happens after and beyond your social media publishing. It’s part customer service, listening to the internet, and being active in discussions that relate to your brand. If we have described your experience and you are looking to join a team that is changing the gaming world, then consider joining Blok Party!

Our ideal candidate is a passionate individual with a creative mindset – forward-thinking and excited to change the future of 'play' on our unique platform. As our Community Manager, you will shape how we engage and inspire our community as Blok Party expands its presence in the industry. Each day will present you with a variety of challenges to tackle, including but not limited to:

Responsibilities

• Grow an overarching community strategy across multiple channels to delight early supporters
• Create and implement plans for new product releases, sales, and promotions. Track performance and present your findings
• Moderate social platforms and chat groups to interact with the community and increase positive engagement
• Create unique pieces of content (blog, community, video) to increase social media engagement and draw in new supporters
• Maintain a pulse check on the community and brand sentiment
• Identify and devise social opportunities to help elevate the brand by quickly reacting to global news stories, pop-cultural happenings, and industry events
• Review and promote community guidelines to foster an inclusive, safe environment for everyone

Qualifications

• 5+ years’ experience in similar roles
• A passion for gaming (i.e. Board Games, PC)
• Big-picture, high-level vision to connect the dots
• A love to connect with people and bring groups together
• Experience building and scaling community programs for an early-stage startup
• Understanding of, or experience communicating with content creators
• Instinct for troubleshooting—especially when things get chaotic
• Comfortable switching quickly between a professional managed-by-numbers culture and startup environment
• A timely awareness of internet culture, new trends and identifying competition to ensure we are staying fresh and up to date
• Solid writing ability (Marketing copy, Medium blogs, and email creation)
• Strong knowledge of social media platforms and familiarity with various communities (Facebook, Twitter, Reddit, Discord, YouTube, Instagram)
• Bonus:
  • Multilingual; experience working internationally, with international partners or audiences
  • Experience using Zoho or similar CRM software

You're A Great Fit If..

• You are a proactive, organized, creative thinker who knows how to execute
• You're an avid board/card game player (hobby, not mass market)
• You know how to consider multiple perspectives when communicating and enjoy cross-departmental collaboration
• Dedication, Self-Discipline, and Perseverance are virtues with which you identify
• You have the startup mentality of being an owner, not a renter
• You know how to consider multiple perspectives when communicating
• Your highest concern is the player's enjoyment
• You’re excited for the future of social gaming, motivated to take ownership and shape it

What We Offer

• The chance to help shape the direction of a revolutionary product that has the potential to change the way people play games and foster social connections
• Competitive healthcare benefits - Medical (95% Employees / 75% Dependents), Dental & Vision (99% Employees / 50% Dependents)
• Flexible PTO + 10 company holidays
• Ability to work remotely