Intermediate QA Engineer

We're looking for a top-tier Intermediate QA Engineer to help us build a culture of high quality. You’ll support the development team to do their best work and deliver a product our users love. This role will require you to flex both your core QA testing principles as well as your engineering chops to help us automate as much of our process as possible.

The ideal candidate will be excited to shape how ZenHub does quality assurance. Detail oriented and user-focused, the Intermediate Quality Assurance Engineer needs to sweat the small stuff, so our users don’t have to. You’ll be working with Engineering, Success and Product teams to build a process that enables everyone to ship with confidence.

A little about us:
ZenHub is the leading team collaboration and project management suite built into GitHub and GitHub Enterprise. At ZenHub, every team member is charged with getting to know customers deeply, learning how to solve their toughest problems, and turning them into evangelists.
Our customers are smart cookies: some of the best teams at companies like Imgur, NASA, Microsoft, Docker, and Zenefits use ZenHub to stay in the zone. Ideal team members are technical enough to get their hands dirty and product-focused enough to help translate customer requests into product features.

What we’ll accomplish together:

• Review user stories, design an acceptance criteria to ensure full understanding of requirements for product and custom features of our application
• Identify test conditions from requirements, map test case requirements and define test plans
• Work with QA team and Product Owners to plan test schedules in accordance with project scope and delivery dates
• Develop, document and maintain test cases
• Execute test cases (e.g. regression testing, functional testing, etc.), evaluate test cases and report test results
• Identify, replicate, investigate and report bugs and verify bug fixes
• Collaborate with QA team to identify tools and methods to improve QA processes
• Participate in QA team meetings and internal project meetings as needed
• Be able to work in a fast paced environment and find the right balance between delivering quality products and aggressive release cycles
• Build subject matter expertise in product domains and utilize the knowledge to provide estimate, identity mitigated risks, assess product quality and release readiness
• Develop new, and maintain existing QA automation test suites

Our Ideal Candidate:

• 2+ years experience in a QA role at an enterprise SaaS application company
• BS/MS in Computer Science or equivalent
• Strong knowledge of software QA methodologies, tools, and best practice
• Expert knowledge in developing comprehensive and scenario-based test plan, test cases given business requirement/user stories
• Excellent organizational skills with the ability to multi-task in an environment with rapidly changing responsibilities and requirements
• Proven record of analytical and troubleshooting skills
• Solid knowledge of relational database concepts and SQL scripting
• Familiarity with development tools such as Docker and Git
• Test tools experience with TestRail, Cypress or Selenium is strongly desired
• Good communication skills, and ability to collaborate with Product Management, Development and QA team members
• (Bonus) Experience in performance, security and accessibility testing