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Posted July 01, 2026
Chainstack

Expression of Interest - Account Manager

Chainstack
Anywhere Remote Full Time

This is an expression of interest for future Account Manager opportunities, not a live vacancy. We review submissions as relevant openings become available.


About us

Chainstack powers global blockchain applications across fintech, DeFi, wallets, custodians, analytics, and everything in between. Teams cut time-to-market, cost, and risk with one platform for nodes in the cloud, offered through preferred service providers, or self-hosted. Standardized node management puts reliability on autopilot and keeps performance predictable, giving operators control and transparency while developers get a consistent way to build and scale.


About the role

We are looking for an enthusiastic Account Manager to foster long-term relationships with Chainstack's customers. You'll guide them through onboarding, drive adoption, ensure renewals, and identify growth opportunities across our product suite.


Responsibilities

  • Lead onboarding for new customers, ensuring a smooth and value-driven experience.
  • Drive account expansion through upselling and cross-selling.
  • Monitor customer health and take proactive action to improve adoption and satisfaction.
  • Conduct regular touchpoints and quarterly business reviews.
  • Build strong, trusted relationships with stakeholders across customer organizations.
  • Document and communicate business and technical outcomes achieved through Chainstack.
  • Collaborate with support and engineering teams to resolve issues.
  • Coordinate internal resources to ensure customer success.
  • Manage renewals and follow up on failed payments.
  • Research, verify, and manage subscription renewal data and pricing.
  • Work with marketing to develop testimonials, referrals, and case studies.


Requirements

  • 3+ years in a customer-facing role in post-sales (technical account management, customer success, or sales engineering).
  • Interest and understanding of Web3 technologies.
  • Experience working with blockchain is a plus.
  • Track record of customer retention and growth through excellent service.
  • Strong communication and presentation skills, including executive-level communication.
  • Proficiency with CRM tools such as HubSpot and spreadsheets (Excel).
  • Ability to manage multiple projects simultaneously.
  • Excellent listening, negotiation, and relationship management skills.


What we offer

  • Competitive salary in USD - Fair, transparent compensation based on experience and impact.
  • Stock options - Share in Chainstack's growth and long-term success.
  • AI-first environment - Use AI to reduce repetitive work and focus on judgment and shipping.
  • Cutting-edge tech stack - Work with modern infrastructure and stay close to Web3 innovation.
  • Flat structure, no bureaucracy - Take ownership, move fast, and make decisions with real impact.
  • Flexible schedule - Work when you are most productive and maintain balance.
  • Global, fast-growing market - Build in a rapidly evolving industry with real customer demand.
  • Diverse, multinational team - Collaborate with people across countries, backgrounds, and functions.


Ready to take your career to the next level? Submit your expression of interest