Learning and Development Program Manager

Protocol Labs is seeking a dynamic Learning and Development Program Manager with a proven track record of building and leading best-in-class people programs.

This individual will be a strategic partner to Protocol Labs’ executive leadership, responsible for driving forward new learning and development programs that onboard and grow new talent, while stewarding our amazing projects and culture.

People at Protocol Labs
Protocol Labs drives breakthroughs in computing to push humanity forward. The People Team at Protocol Labs powers our work. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates and community members. The People Team ensures that the Protocol Labs team remains happy, aligned and productive. We are a fully distributed company. Our team of more than 100 members works remotely and in the open to improve the internet — humanity's most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open source, distributed work). The People Team has the challenging and exciting task of taking the best from these cultures to shape the way we work at PL and ensure we all grow as people and professionals. All of this happens in an environment defined by curiosity, passion, and a love for open source.

About the Role

• Collaborate in the design of a wide range of learning and development programs, including the creation of a new PL Network Bootcamp program to onboard new contributors/hires
• Oversee and coordinate the early iterations of PL Network Bootcamp and related programs that enhance the capabilities of new contributors through continued education and skills training, with the intention of enabling them to quickly ramp up, maintain quality and efficiency in their work, match to new roles/work opportunities and build community through mentorship and knowledge sharing
• Create, source, and organize various educational materials, live trainings, events/cohorts and mini projects to implement PL Network Bootcamp and related programs
• Analyze quantitative and qualitative metrics to evaluate the effectiveness of PL Network Bootcamp and related programs - and make adjustments as necessary
• Scale the PL Network Bootcamp and related programs by utilizing resources at your disposal, bringing on collaborators and documenting best practices for others to independently run similar programs

Requirements

• BA/BS degree
• 4+ years of program/project management experience, preferably in the tech industry
• Experience in learning and development or leading team-wide training
• Ability to create strong community bonds between new hires
• Ability to drive programs and execute on projects independently and resourcefully
• Ability to manage and gain insights from data, and action on learnings
• Strong Google Suite skills
• Ability to adapt to ambiguity and changing internal and external environments, and working through decisions without complete information
• Excellent communication facilitation, and presentation skills; the ability to translate data for different audiences
• Thrive in a collaborative team environment, and possess the ability to build and maintain successful relationships with all levels of the organization, achieve credibility, and have the ability to influence outcomes
• Excellent attention to detail and accuracy with your own work and reviewing the work of others

Bonus Points

• Experience with tech-bootcamp or training programs
• Past experience in remote and distributed companies
• Strong interest in cryptocurrencies, OSS and decentralized work
• Working knowledge of Github, Notion, and Discord