Senior Staff Technical Writer, RippleNet

As a Technical Writer at Ripple, you will be part of a team of writers creating documentation and training content for cutting-edge technology that is changing the way finance works.

WHAT YOU’LL DO:

• Engage as part of a cross-functional team with engineering, design, compliance, and other teams on the design and implementation of world-class enterprise software products
• Structure, write, and update conceptual content, tutorials, and API/SDK developer documentation
• Contribute to tools and processes that make documentation and software development more efficient, scalable, and collaborative
• Continuously improve the user and developer experience by creating and iterating on world-class technical content
• Mentor other writers and provide leadership in product areas

WHAT WE’RE LOOKING FOR:

• 15+ years experience writing documentation for developer audiences
• Strong communication and writing skills
• Experience documenting web applications, especially at enterprise scale
• Experience with Linux, Git/GitHub, Swagger/OpenAPI, Markdown, and a "docs as code" approach to documentation
• Competence in any mainstream programming language
• Approach documentation as an advocate for the user

A plus, but not required:

• Familiarity with gRPC
• Building web applications
• Familiarity with Java, Node.js, Python, or C++
• Comfortable with HTML and CSS
• Experience in the finance or banking sector
• Deep knowledge of Atlassian Confluence or Jira

WHAT WE OFFER:

• The chance to work in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact
• Competitive salary and equity
• 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day
• 401k (with match), commuter benefits
• Industry-leading parental leave policies
• Generous wellness reimbursement and weekly onsite programs
• Flexible vacation policy - work with your manager to take time off when you need it
• Employee giving match
• Modern office in San Francisco’s Financial District
• Fully-stocked kitchen with organic snacks, beverages, and coffee drinks
• Weekly company meeting - ask me anything style discussion with our Leadership Team
• Team outings to sports games, happy hours, game nights and more!