Institutional Sales and Account Manager

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities:

• Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)
• Expanding the relationships with existing customers by sustained communication, understanding of their needs
• Building key customer service processes and systems, formulating management rules, and tracking the status of key customers
• Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions

Requirements:

• At least 1 to 3 years working experience in sales and client services function with an international financial background in banking, investment, etc
• Client portfolio including institutional clients, crypto funds, asset managers, prop trading firms, HNW individuals, brokers, commercial banks, etc
• Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance, and sales skills, able to work under pressure
• Passionate about crypto. Industry experience is a must
• Fluent English and Mandarin, for proficient communication with internal and external stakeholders

Conditions

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
• Fast moving, challenging and unique business problems
• International work environment and flat organisation
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire