Vice President, Product Management

CoinDesk seeks a Director, Product Management, to join its Product and Technology department. As a Director of Product Management at CoinDesk, you'll be responsible for both the near-term prioritization and the long-term vision for innovative new products and features. In this role, you will lead a team of curious and passionate product managers. The ideal candidate is a seasoned direct-to-consumer product and career manager. You should be accustomed to solving complex consumer-facing problems, building sound strategies, and executing those plans. You will drive CoinDesk's product experience, the product vision, advocate for our users with a strong sense of user empathy, and establish a high-performing team structure. You are strategic and creative, with the ability to execute and influence. You challenge the status quo and assist in building approaches that consistently set the team on a path to realizing world-class product experiences. You will drive the buildout of our end-to-end platform capability to personalize consumer experiences for our CoinDesk product worldwide, reaching millions of consumers.

What you'll do

• Set your team's goals, success metrics, and roadmap to align with CoinDesk's mission and drive maximum impact based on data analysis, market research, and usability studies.
• Manage and empower a high performing and innovative product team;
• Understand who the users are and the segmentation; identify the pain points of the target user segment(s); demonstrate user empathy when making Product/Feature trade-offs and tie our product strategy to the company vision.
• Grow and mentor team members in building an inclusive environment of teamwork, risk-taking, and trust.
• Steer the holistic view of your product suite across integration (customer and technical) points to provide a superior, seamless product experience from daily improvements to longer-term strategies.
• Create end-to-end customer journeys that inform new product features and provoke new businesses.
• Employ user research and analytics data to develop a deep understanding of how users engage, what matters to them and identify pain points.
• Inspire and motivate those around you and in the external product community as you learn together what works.

Qualifications

• 7+ years of related work experience leading digital experience at a consumer-focused technology company is required.
• 3+ years of management experience.
• Experience building ML-driven applications from conception to deployment, including model selection, building, training, validation, and scaling.
• The ideal candidate will have built multiple high-performance, stable, scalable personalization systems that have been successfully shipped to customers in production.
• Experience working in the streaming space.
• Exceptional track record of empowering and managing a team of product managers to help them grow and succeed.
• Experience leading and building world-class product experiences, streamline workflows with continuous iteration and improvement.
• Excellent communication, facilitation, and interpersonal skills to communicate and lead diverse, multi-disciplinary teams.
• Demonstrated track record of aligning product efforts around core strategies.