Engineering Manager, Infrastructure

The NEAR Protocol Engineering team is looking for a manager or a technical leader for the Site Reliability team that owns operational responsibilities and their integration with the rest of the engineering. At NEAR Protocol, we must deliver availability, performance, efficiency, monitoring and emergency response, all while enabling decentralization of the NEAR Protocol's Open Web infrastructure. We are looking for a person to create and own various processes, including on-call rotation and release processes for some products. You will be expected to project technical excellence, accountability, and empathy for the rest of the team.

This is a high-productivity and highly dynamic startup environment so you will need to be comfortable operating quickly but precisely amidst changing needs. There is opportunity to inject your creativity in almost any aspect of blockchain development.

Qualifications

• While you should have a zeal for technical excellence, you should be very comfortable with balancing degrees of risk and business needs;
• You should be a great communicator and remain calm under pressure or when juggling multiple priorities. Excellent written and verbal communication skills in English;
• You should be a humble and inspirational leader who is comfortable leading by example;
• Experience with cloud provisioning tooling like Terraform, Packer, Ansible, Docker
• Experience with monitoring infrastructure like Grafana, Prometheus, Datadog
• Experience with CI infrastructure such as Travis, CircleCI, or Jenkins
• Experience in keeping services up 24/7
• Expertise in large-scale distributed systems.

Nice to Have

• Experience with the Rust programming language
• Experience with multiple cloud providers AWS, Azure and Google Cloud Platform
• Knowledge of blockchain technologies.

Responsibilities

• Building great engineering teams, ensuring the happiness and productivity of the individuals. We would also expect you to do a lot of hiring conversations and helping us with sourcing the candidates;
• Establishing and following the minimal necessary processes, like technical roadmaps, OKRs, milestones, regular team meetings;
• Communicating with the dependent parties, which includes internal teams, the external partners, and the engineering community;
• Establishing resilient team culture that can overcome any turbulence without burnout;
• Leading by example, creating, owning, maintaining, and participating in ops processes, like 24/7 oncall shared with engineering team (including weekends compensated with day-offs during the week), defining SLOs/SLAs, integrating release and deployment processes, building necessary proactive and reactive tools like monitoring and response playbook.
• Work with our core blockchain, middleware, and apps teams to deliver secure and high availability services
• Collaborate with a geographically distributed team, work in the open as part of the NEAR Protocol open source project, and engage with NEAR Protocol's global community

Locations

Remote (North and South America)

About NEAR and the NEAR Collective

NEAR's mission is to enable community-driven innovation to benefit people around the world. The NEAR platform provides a decentralized application platform that is secure enough to manage high value assets like money or identity and performant enough to make them useful for everyday people, putting the power of Open Finance and the Open Web in their hands.

The NEAR platform, NEAR Protocol and associated tooling are being built by the NEAR Collective, a collection of the best engineers in the world who work across teams, companies and countries similar to other large scale open source projects. Core contributors include a couple of 2-time ICPC world champions, 4 gold medalists, a Latin American champion and multiple other competitive programming finalists.

Working at NEAR

Roles are posted to this portal on behalf of the companies that make up the NEAR Collective and are typically located anywhere in the world because most of the companies are fully remote. Some hubs are located in Switzerland, Germany, Russia, the US and China. Regardless of where you work, this is a high performance culture that values ownership, execution and professionalism but pairs it with curiosity and experimentation. The vision is big but the right team is behind it.