Director, Business Development Operations

Forte is seeking an exceptionally organized and diligent Director of Business Development Operations with a track record of managing the process for cross-functional business development efforts in a scaling business. You will play a key role in driving growth and business success across the organization. You are excited to gain exposure to a wide range of different problem spaces -- spanning tech/gaming, blockchain, and economics.

Examples of projects will include driving our business development pipeline for strategic prospects, coordinating business critical initiatives, partnering with PMs to design a self-onboarding process and associated tool for small/medium prospects, and leading pipeline reporting.

The ideal candidate will be comfortable working independently and across cross-functional teams in a fast-paced and evolving environment. They will be an excellent communicator and a leader with a passion for delivering results.

Responsibilities

In this role, you will...

• Lead the overall business development operations process, partnering with cross-functional teams to empower the BD team to drive forward key deals and partnerships conversations.
• Manage and enforce the overall process to enable end-to-end project management for BD operations, and lay the foundation for future growth and scale across the organization.
• Drive BD enablement by leading the creation and maintenance of decks, demos, case studies, and educational materials, partnering at times with BD, Strategy & Operations, Marketing and other teams.
• Directly contribute to the success of deals that have organization-wide impact by supporting deal cycle operations for large enterprise partnerships.
• Partner with functional teams (BD, Product, Marketing, Legal, Finance…) to problem-solve complex business challenges in a highly dynamic, fast-paced environment.
• Uncover areas of opportunity to improve processes and operational performance and drive change management with the Leadership team.
• Develop and maintain documentation for processes.
• Manage and report out projects, status and proactively work with teams to remove project blockers.
• Takes pride in holding oneself and others accountable to meet deadlines and a high bar for quality.
• Prioritize and execute in the face of ambiguity.
• Recruit and hire a great business development operations team.

Requirements

To be a good fit, you will need...

• Bachelor’s degree in business, finance, economics or other highly quantitative field.
• 8+ years of professional experience in Operations Management, Business Development or Customer Success.
• Experience managing 2+ direct reports.
• Experience gathering business requirements, developing and implementing efficient processes, decision matrix, dashboards and reporting to surface meaningful KPIs and actionable intelligence to leadership.
• Ability to think clearly, grasp the big picture, analyze quantitatively and problem solve.
• Ability to foster cooperation amongst business stakeholders and get things done.
• Excellent written and verbal communication skills; ability to present in a clear and concise manner to all levels in the company.
• Ability to prioritize, multitask and adapt to a fast moving environment.
• Advanced skills in Google Suite and experience with other standard program management tools.
• Comfort interacting with C-level executives.

Bonus if you also have...

• Prior experience in gaming and gaming-adjacent industries.
• A genuine appreciation for blockchain technology and the benefits it can offer the games industry.
• Prior experience with Airtable and Confluence
• Prior experience with SugarCRM (or similar CRM software/saas).
• Prior experience with program management tools like Monday.com or Asana.
• High-growth or early-stage startup experience.

About Forte

Forte is building economic technology for games. Its end-to-end platform enables the emergence of community economics, a system where the interests of game developers and players are aligned, leading to healthier, sustainable game communities. The team is composed of longtime industry members (Unity, ngmoco, Riot Games, Electronic Arts, Sony, and Rockstar Games, among others), and is currently working with over 20 acclaimed game developers from across the industry to reimagine the economics of games.