Solutions Engineer

Wyre is on a mission to bring crypto to the masses and we're looking for you to help us on this mission!

To accomplish this mission, we’ve built a simple set of tools that allow developers to materialize their projects. Our fiat-to-crypto Checkout gateway is now being used by hundreds of applications (like MetaMask, Opera, Brave, and BRD) to offer the easiest way to convert card payments into crypto. Our flexible White-Label Payment APIs (Transfers API, Custody API, and Users API), enable developers to build e-wallets, merchant processing services, and money transfer platforms from the ground up. We focus on compliance, licensing, liquidity, banking, and payment processing services so our partners can do what they do best, creating amazing tools on the blockchain.

Wyre was founded in San Francisco, but this role is fully remote (global) reporting to our Solutions Engineer Lead. The Solutions Engineer maintains extensive knowledge of the products' parts, functions, and processes and assists to close sales where technical expertise may be required to fit the clients' needs.

Responsibilities:

• Preparing and developing technical presentations to explain our company's products or services to customers.
• Collaborating with sales teams to understand customer requirements and provide sales support.
• Researching, assessing and proposing product modifications to meet customers' technical requirements and needs.
• Helping customers who have problems with installed products and recommending improved or upgraded implementation.
• Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
• Training other members of the sales team on the technical aspects of the company's products and services.

Requirements

• A bachelor's degree in engineering, marketing, business administration, or related field.
• Experience in sales and the technology field.
• Strong communication, interpersonal, customer service, and sales skills.
• The ability to relate technical information to non-technical customers.
• Excellent technical and problem-solving skills.
• Good leadership and team working skills.
• Willingness to continue your sales and engineering education.

Benefits

• You are an owner! We offer stock options to each of our employee
• Health, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Equity options for all full-time employees
• 401(k) plan with corporate matching
• Computer setup of your choice
• Unlimited paid time off to relax and recharge