Head of Communications

As part of our expanding communications team, we are seeking an experienced, driven, and highly independent professional to help manage and develop the communications and corporate reputation of BitMEX.

The PR and Communications Manager, Corporate Reputation role, remotely based in Western Europe (excluding UK), is a great opportunity for someone who wants to shape the future of one of the most innovative and recognised brands in crypto.

This position requires impeccable judgement and attention to detail. We are looking for someone who is a creative thinker, skillful writer, experienced in media relations, with a strong focus on digitals and skills in building communities. The Manager is part of the brand building process, supporting a think-different approach, building the foundation of the brand.

You’ll work with, and have the support of, a growing communications and marketing team, mostly based in Asian time zones. Working alongside the Head of Comms and Director of Comms, as well as external agencies, you will help design external and internal communications campaigns, write company communications, and liaise with our legal, compliance, product, and tech teams in the process, showing your crisis communication skills whenever necessary.

A successful candidate will be a smart, resourceful individual who brings energy and passion to their role, with a proven track record in communications and issues/ crisis management from an agency (at around Associate Director-level), a consumer-driven brand, a digital or a crypto company. We’re looking for a team player who can forge productive relationships with those they interact with - whether as colleagues or when representing BitMEX to the outside world.

Key Scope and Responsibilities:

• Brand Awareness: work with the Head of Comms/ Director of Comms to oversee and manage company communications, both internal and external, in order to build the brand awareness and the corporate reputation
• Corporate Identity: be part of the definition of the corporate identity, even at brand book level, define proper guidelines to ensure a consistent brand approach
• Influencer marketing: identify a list of influencers and define a plan to engage them
• Community management: build a community of followers and stakeholders in the region
• Proactive Campaign Development: support the development and delivery of proactive corporate reputation campaigns, including the execution (e.g. media buying) and control the KPI to ensure the goals
• Content Development: work with the editorial team to develop and publish company content across owned channels.
• External Stakeholder Engagement: help to coordinate interaction with key journalists and other critical stakeholders internationally.
• Help manage activation of strategic partnerships, including AC Milan.
• Company appearances at PR events - be the main point of contact in Europe to identify and manage our participation in events (i.e. helping to evaluate a potential CEO appearance on a panel discussion, for example)
• Interact and assist in management of external agency team
• Assist with internal communication.
• Support on crisis management.

Key Requirements, Capabilities and Skillsets:

• 7+ years PR and communications handling experience, gained within an in-house or agency environment.
• Consumer brand management, cryptocurrency, or fintech industry experience necessary.
• Meaningful international media relations expertise required.
• Digital approach and community management skills
• Meaningful experience managing reputational risks/ dealing with issues and crises.
• Multi-stakeholder reputation campaigning, encompassing strategy development, creative execution, and flawless delivery.
• Strong written and verbal communications skills, with English language essential.
• Collaborative mindset to work in an international and multidisciplinary environment as part of one global team.
• Team management and coaching skills.
• Excellent interpersonal skills.
• A Bachelor’s degree or equivalent required.
• Impeccable judgment with ability to maintain confidentiality and exercise discretion.
• Excellent attention to detail is an absolute must.